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Lake Cumberland District Health Department

A healthy today for a brighter tomorrow.

Ryan White Part B Care Coordination Program

The Lake Cumberland District Health Department offers medical and social support services, referrals, and guidance for HIV-positive patients living in Central and Eastern Kentucky.  Case management services are available through the Ryan White Part B Care Coordination Program.  Care Coordinators serve as medical case managers that facilitate patient care by helping patients participate in HIV treatment without any barriers to care.

The level or amount of case management is based on an evaluation of a person’s needs at any given time and can include:

  • Short-term counseling
  • Help in finding doctors/dentists
  • Support groups
  • Education about living with HIV/AIDS

The overall intent of case management is to provide clients with a range of care using existing community services to the greatest degree possible. The goal is to help clients be as self-sufficient as possible.

Program Eligibility

  • Medical documentation of positive HIV status
  • Household income at or below 500% federal poverty level
  • Resident of Kentucky
  • Proof of income

Enrollment in the Care Coordination Program requires an annual certification to verify current income, residency status, insurance status, and eligibility in the program.

Financial assistance is based on household income and size.  If you are at or below 500% of the Federal Poverty Guidelines, you may be eligible for financial assistance with medical, dental and mental health needs, medications, health insurance premiums and transportation.

Counties Covered by the LCDHD Care Coordination Program

  • Adair
  • Bell
  • Breathitt
  • Casey
  • Clay
  • Clinton
  • Cumberland
  • Floyd
  • Green
  • Harlan
  • Jackson
  • Johnson
  • Knott
  • Knox
  • Laurel
  • Leslie
  • Lee
  • Letcher
  • Magoffin
  • Martin
  • McCreary
  • Owsley
  • Perry
  • Pike
  • Pulaski
  • Rockcastle
  • Russell
  • Taylor
  • Wayne
  • Whitley
  • Wolfe

Services Available

  • HIV/AIDS Case Management Program
  • Medication Assistance
  • Health Insurance Premium Assistance
  • Dental Care
  • Specialty Care Referrals
  • Mental Health Services
  • Medical Case Management
  • Nutritional Supplements
  • Health Education
  • Translation Services
  • Psychosocial Support Services
  • Medical Transportation Services
  • Substance Abuse Treatment Services
  • Peer support groups

HIV/AIDS Case Management Program: What to expect at your first appointment

Case management services at the Health Department are for persons who are HIV positive.  The initial intake is meant to provide education and information about the program.  Other resources for services will be given depending on an evaluation of your needs.

To make an appointment or if you have questions, please call the Nurse Program Manager, Cindy Phillips, RN, at 606-305-0889.  She will collect basic information about you and schedule you for an initial intake appointment with a medical case manager.  Please refer to the checklist of documents you will need to provide at your first appointment.  All information is protected by the Health Insurance Portability and Accountability Act.

The first meeting with your case manager will give you an opportunity to:

  • Learn about services
  • Determine your financial eligibility for programs
  • Ask questions
  • Complete necessary forms, including an informed participation agreement and a release of information and reviewing pertinent policies

Checklist of Documents Needed for Initial Intake and/or Recertification

Please provide one from each of the following areas:

  1. Medical documentation of HIV status
    • [ ] Positive HIV test result
    • [ ] Signed/dated written statement from a medical provider
    • [ ] Discharge summary or hospital record verifying diagnosis
    • [ ] Medicaid or Social Security document verifying diagnosis
  2. Current Kentucky Resident
    • [ ] Valid KY driver’s license or state I.D. card with current address
    • [ ] Copy of a signed lease/rent agreement
    • [ ] Current utility bill
    • [ ] Affidavit from a person providing room and board
  3. Verification of income
    • [ ] Two most recent pay stubs
    • [ ] Most recent W-2 Forms
    • [ ] Award letter from SSD/SSI
    • [ ] Signed statement of no income
    • [ ] 1099 Form
    • [ ] Most recent calendar year tax return
  4. Health Insurance
    • [ ] No Health Insurance
    • [ ] All health insurance cards including:  Medicaid, Medicare, Medicare supplements, Private insurance

Hours of Operation:

Monday through Friday, 8:00 AM – 4:30 PM

Contact Information:

Nurse Program Manager:
General email to all Care Coordination staff: