Quality Improvement

PDCAQuality Improvement is an integrative process that links knowledge, structures, processes and outcomes to enhance quality throughout an organization. The intent is to improve the level of performance of key processes and outcomes within an organization.

Click here to review our Quality Improvement Plan. Also, click on the images below to zoom in on and view the various Story Boards that outline some of our improvement efforts.

Clinic Clerical Process Stopryboard: 2018/08/29

Clinic Clerical Process

Electronic Accounts Payable Process Stopryboard: 2018/08/03

Electronic Accounts Payable

Salmonella & Campylobacter Storyboard: 2018/02/16


HANDS Electronic Family Record (FMR) Storyboard: 2017/03/08


Worksite Wellness Storyboard: 2017/03/01


Same Day Scheduling Storyboard: 2017/02/01


Grants Management Storyboard: 2016/11/07

Grants Management

MCHD Immunization Rate Project Storyboard: 2016/09/12

McCreary County QI Project to Increase Immunization Ratesd

Insurance Billing Process Storyboard: 2016/08/10

Insurance Billing Process Storyboard

Environmental Fee Collections Storyboard: 2015/10/30

Environmental Fee Collections Storyboard

Cell Phone Stipend Storyboard: 2015/10/08

Cell Phone Stipend Storyboard

Employee Satisfaction Surveys Storyboard: 2015/10/05

Employee Satisfaction Survey Storyboard

Forms to Wiki Storyboard: 2015/05/07

Forms to Wiki QI Storyboard

Vendor Log Storyboard: 2015/02/23

Vendor Log QI Storyboard